Live / Slots
From RTP and volatility to rollover and KYC, this glossary maps the language you encounter across our slots lobby, live casino tables, crash games, and sports betting section. Clear definitions help you make faster, more confident decisions at every stage of your session.
When you open the lobby and see a game tagged with high volatility, or a sports market showing an Asian handicap line, knowing what those labels mean changes how you approach your session.
The glossary is divided into four practical families. Each one maps to a specific part of your account or the lobby interface, so you know where to look when a term surfaces during a real session.
Terms like RTP, volatility, house edge, and RNG appear on game detail pages and in provider information panels.
Asian handicap, over/under, spread, and decimal odds surface in the sports betting section — most visibly when you browse cricket markets covering IPL and BPL fixtures. Each market type changes how a selection is settled, so understanding the label before placing is practical, not optional.
Terms such as e-wallet, rollover, transaction ID, and KYC appear in your account dashboard, the wallet section, and in deposit or withdrawal request screens. Your bKash, Rocket, or Upay transaction reference is the key identifier support uses to trace any payment query.
Wager requirement, turnover, qualifying period, and minimum odds are the conditions you will read in the terms attached to any active information notice. These are found in the information tab of your signed-in account area — read them before you opt into any offer.
These six terms appear most often in the slots and live casino areas of the lobby. Each definition is deliberately short — enough to understand the label when you see it on a game card.
RTP stands for Return to Player. It is the theoretical percentage of wagered money a game pays back over a very large number of rounds.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each bet. It is the mirror of, the house edge is 4%. It applies to every bet placed, not just losing ones.
Volatility describes how often a slot pays out and how large those payouts tend to be. High volatility means wins arrive less frequently but can be larger.
A wager or turnover requirement states how many times a bonus amount must be bet before any associated funds can be withdrawn.
A jackpot is a prize-style feature built into certain slot titles where a pool accumulates and can be won under specific in-game conditions. The mechanic and trigger rules vary by title — check the individual game's information panel for the exact conditions that apply.
A live dealer game streams a real human dealer running a table — baccarat, roulette, poker — from a studio camera. You place bets through your screen, but the cards or wheel are physical. Dragon Tiger VIP Table is one example available in our live casino section.
These six terms come up in the sports betting section, the wallet area, and account verification flows. If you deposit using Rocket or Upay, several of these will appear at some point in your account journey.
Asian handicap is a form of sports betting — common in cricket and football markets — that removes the draw outcome and assigns a run or goal advantage to one side. It narrows the market to two possible results, which alters the odds compared to a standard three-way market.
Over/under is a market where you predict whether a combined total — runs in a cricket innings, goals in a match — will be above or below a number set by the sport
Rollover is another word for wager or turnover requirement, used interchangeably in information terms. It specifies how many times a credited amount must be staked across qualifying games before a withdrawal of that value is permitted under the information's published conditions.
An e-wallet deposit uses a mobile wallet service — bKash, Rocket, or Upay — rather than a bank card or transfer. You initiate the payment from your wallet app, enter the reference shown in the deposit screen, and the transaction is logged against your account wallet automatically.
KYC stands for Know Your Customer. It is the identity and document verification process your account may require before a withdrawal is processed or a high-value deposit is confirmed. The documents requested and the verification steps are shown inside your account's verification section when triggered.
Session controls are account-level tools that let you set a limit on how much you stake per round, per day, or per session, or activate a cool-off period that temporarily restricts a
Seeing a term in isolation is one thing — understanding how it lands in a real lobby moment is more useful. Take Crash Pulse, our crash game.
The multiplier in Crash Pulse is the live coefficient on screen. You cash out before the round ends to lock in that figure.
Dragon Tiger VIP Table is a two-card live dealer game where the house edge applies differently to the Dragon, Tiger, and Tie markets.
After a bKash or Rocket deposit, a transaction ID appears in your wallet history. This is the reference number support uses to trace any payment that does not reflect in your account balance promptly. Keep it visible until the deposit confirms in your account screen.
Inside your signed-in information tab, any information shows a turnover progress bar. This lets you track how much of the required wagering you have completed against the total needed — so you know exactly when the associated balance becomes available for a withdrawal request.
Most glossary questions are answered by reading the relevant screen — your account's wallet section, the information terms panel, or the game's own info tab. When those do not resolve the question, the support routes below are the right next step.
The live chat button is visible in the signed-in account area. Use it for payment queries involving a bKash, Rocket, or Upay transaction — have your transaction ID and the deposit amount ready before you open the chat window.
For account verification, KYC document questions, or session control adjustments, the account help form in your profile section is the published route. Fill in the fields shown and the team reviews the request through the standard account queue.
Several terms — particularly rollover conditions, stake control rules, and withdrawal review steps — are defined in detail in our published FAQ and policy pages. Check those before raising a support ticket, as they contain the exact conditions attached to each feature.
These questions cover how the features behind the terms actually work inside your account and the lobby — distinct from the definitions above.
Open the game on your device, then look for the information or rules icon inside the game screen. Where the studio — for example CQ9, Pragmatic Play, or Spadegaming — has published the RTP, it appears there. We do not show figures that the provider has not published.
Log into your account and navigate to the account settings section. The stake and cool-off controls are listed there. Set the limit you want by following the fields shown — changes are confirmed before they take effect and the screen will prompt you to review before saving.
Your signed-in information tab shows a progress indicator for any information you have opted into. It displays the wagering completed against the total required, updated as qualifying bets are settled across the eligible game categories specified in the information's published terms.
After completing a bKash transfer to the reference shown in our deposit screen, the transaction ID from your bKash confirmation message is logged in your account wallet history. If the balance does not reflect, share that ID with live chat support to trace the payment.
Yes — open the sports section and select a cricket market. Each market type has a small information label next to it explaining how the bet settles. Read that label before confirming your selection. Our glossary entry above also covers the mechanics in plain language for quick reference.
If verification is pending, the withdrawal screen will show a status notice and prompt you to complete the required steps in your account's verification section.